Most mistakes are genuine. They are oversights. Made unintentionally or inadvertently.
They occur due to human error resulting from negligence or carelessness, a misunderstanding, improper information or communication, lack of attention or a lapse in judgment. Basically, mistakes stem from our failure to notice or realise something.
No doubt, mistakes, even honest ones, can prove costly for a company, a client or a stakeholder. But as long as they are made without deliberate intent or an ulterior motive, they can be addressed with a gentle word of caution and a chance to learn and improve.
Big is the heart that admits to a fault and apologises. Bigger is the heart that accepts it gracefully and moves on. So much water under the bridge.
As a spiritual teacher once said, "Who is to blame is not important. Only how to set the situation right."
After all, to err is human, to be accountable is admirable, and to forgive is divine.