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How a tricky faucet taught me the value of simple instructions
The faucet at a public washroom I visited appeared quite ordinary. I turned the knob both ways, but nothing happened. I moved my hands under the spout half expecting a sensor to activate it. Still nothing. Somewhat embarrassed, I looked around. The guy next to me seemed to know a thing or two about tricky faucets. He noticed my predicament and pointed below the basin counter. “Step on that thing,” he said. I looked down—and lo!—there was indeed a metal foot lever. I stepp
Sep 16, 20241 min read


The power of genuine mistakes
Most mistakes are genuine. They are oversights. Made unintentionally or inadvertently. They occur due to human error resulting from...
Jan 5, 20241 min read


The change lesson
For a guy who, up until the pandemic, waited patiently in the queue to update his bank passbook every month, my almost overnight...
Dec 10, 20231 min read


10 lessons we can learn from Jonathan Livingston Seagull
American author Richard Bach's illustrated Jonathan Livingston Seagull (1970) is one of the most inspiring books in the self-help and...
Dec 31, 20222 min read
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