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How a tricky faucet taught me the value of simple instructions
The faucet at a public washroom I visited appeared quite ordinary. I turned the knob both ways, but nothing happened. I moved my hands under the spout half expecting a sensor to activate it. Still nothing. Somewhat embarrassed, I looked around. The guy next to me seemed to know a thing or two about tricky faucets. He noticed my predicament and pointed below the basin counter. “Step on that thing,” he said. I looked down—and lo!—there was indeed a metal foot lever. I stepp
Sep 16, 20241 min read


Developing AI for a better and kinder world
In the Generative AI: Steam Engine of the Fourth Industrial Revolution session on Day 2 of Davos 2024, speakers broadly agreed that AI...
Jan 18, 20241 min read


Rediscovering the human touch in greetings
Technology-based networking is rendering the personal touch, impersonal. Celebratory greetings on birthdays, anniversaries, festive...
Dec 11, 20231 min read


The change lesson
For a guy who, up until the pandemic, waited patiently in the queue to update his bank passbook every month, my almost overnight...
Dec 10, 20231 min read
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